“We had an issue with unbalanced coverage of heating and cooling through out our home. My current HVAC contractor made a proposal to replace our entire HVAC system that they felt would solve the problem. We felt that was somewhat overboard. We decided that we needed to get a second opinion. We contacted Comfort Services and ask would they come and inspect our system and provide us with their opinion on the cause of the problem. They said they would.
First they sent service technician Mike B. to check the system out mechanically. All components were working properly. Mike could feel for himself the temperature differences walking through the house. He suggested trying an ecobee T-stat with room sensors to see if that would help. It was helpful, but not enough. Next we got them to send Reedie W. their comfort consultant to check everything from insulation to system size and duct work. After a thorough study Reedie showed us we had a 4 ton heat pump and a 2 ton duct system. Upon his recommendation we did a duct modification at a much more reasonable cost. That he strongly felt would solve the problem. So then came Esteban B. and his crew to do the work. Reedie was right it has made a huge difference. Every person we were in contact with at Comfort Services were friendly and ready to help. Thanks for a job well done!”

– Wayne M.