Heat Pumps


Heat pumps are wonderfully suited for our Pinehurst, NC climate. They can operate as both a heater and cooler, or you can choose a model for only one or the other purpose. At Comfort Services, Inc., we install, repair, and maintain heat pumps and are happy to answer any questions you may have about them at any time.

How Is a Heat Pump Different?

A heat pump works differently than other heating systems in that it transfers heat from one location to another rather than creating its own heating. In concept, it works similarly to an air conditioner.

Other heaters, like furnaces, burn fuel to create the heat to warm your home. When the heat is needed, a heat pump extracts heat energy from outdoors and transfers it indoors. When you need to cool your home, a heat pump works in reverse by extracting the heat from inside your home and transferring it outdoors, leaving only cool air behind.

This mode of heating and cooling is highly efficient and environmentally friendly, since it burns no fuel. All this transferring of energy is completed via coils that draw energy from the air, water, or ground, depending on the type of heat pump you have.

Heat pumps can also work double duty, both heating and cooling your home. Or you might have a heat pump strictly for one purpose or the other. Their versatility adds to their long list of advantages, along with their reliability.

Heat Pump Installations or Replacements

If you are considering adding a heat pump to your North Carolina home’s heating, ventilation, and air conditioning (HVAC) system, our North American Technician Excellence (NATE) certified and highly trained professionals have the expertise to handle your project. Or if your current heat pump needs replacing, give our friendly and knowledgeable team a call.

One of our primary goals is to provide excellent and responsive customer satisfaction. We work hard to be sure you experience exceptional levels of comfort in your home. Having a heat pump as part of your heating and cooling system is a reliable way to ensure that for you.

When we install heat pumps, our HVAC installation experts are fast, thorough, courteous, and respectful of you and your home. We do our best to not interfere with your daily activity and work behind the scenes. You can also count on your home being left in the same condition as when we arrived. Your complete satisfaction is imperative to us.

Heat Pump Repairs

When your heat pump is not working as efficiently as it should or if it stops working altogether, give our team a call. We will come out and promptly diagnose and repair your system. And if you need emergency service, we offer it 24/7. Give us a call day or night, and we will be there for you.

Our highly qualified HVAC experts work on all makes and models of heat pumps. We have been working with heat pumps for years in this Pinehurst, NC area, so we are well acquainted with whatever you might have.

In the majority of cases, we can get your heat pump up and running at its full efficiency the same day. We stock a wide variety of common parts, so rarely would you need to wait for a part to be shipped. Our experts strive to return your life back to normal as soon as possible.

Heat Pump Maintenance

Just like more traditional heating and cooling units, a heat pump requires regular professional maintenance. Routine scheduled maintenance saves you money overall. You will experience lower energy costs, fewer unexpected repairs and breakdowns, and longer heat pump life expectancy.

The energy difference between a well-maintained heat pump and a neglected one can be anywhere from 10 to 25 percent. That is a lot of extra money unnecessarily spent on energy.

Performing regular maintenance also keeps your manufacturer’s warranty in tact. Many manufacturers insist on routine professional maintenance to prevent voiding their warranties. Call and speak with a member of our team to discuss how we can help you maintain your home’s HVAC system.

Contact Us for All Your Heat Pump Needs

To determine the best-suited heat pump for you, or for any of your heat pump needs here in the Pinehurst, NC, area, call Comfort Services today at 910-695-2665 or request service online. Our HVAC experts are always here for you.

Need Heat Pump Service?

Contact the experts at Comfort Services, Inc.

Call us at 910-695-2665!

“I only got to talk to Reedie and William. I was very very pleased with both of these men. They seemed to care about their work and my being satisfied with what they did.
Thank you all so very much.” – Dorothy M.
- Dorothy M.

“I’ve been a customer of Comfort Services for 25 years so when the time came to replace my heating and air units I knew I was in good hands. Every single one of their employees are exceedingly friendly and professional. Replacing an entire system can be a confusing and frustrating experience however, this was not the case with Comfort Services. Reedie sat down with me and explained all my options in a way I could understand and be comfortable with financially. I am so grateful to have this wonderful team of professionals on my side,”

– Carol G.

- Carol G.

“I cannot express enough my overall satisfaction with the replacement of my Heat pump. Starting with Nancy who has always been great, she referred us to Lisa and Reedie for pricing and scheduling! Although the pricing has substantially increased over the last few years, Lisa suggested we finance part of the overall cost which really helped through Wells Fargo! Estoban and Pedro were here on time and their install and other tasks were performed to perfection! They cleaned up so well, you would never know they were here! Reedie came out to inspect all work involved after registration of the unit. Thank you all for your true professionalism!”

– Bernard P.

- Bernard P.

“I am a DIY guy because I cannot get anyone to do things to my satisfaction. However, Comfort Services exceeds my expectations on EVERY aspect of their work. As long as they are around the DIY shop may be closed.
Terrific staff. Lisa is an All Star”

– jack m.

- jack m.

“We had our Fall maintenance service done by Joel last week. He was on time and explained what he would be doing and asked if we had any concerns about our heat pump. He answered all our questions and went right to work. After he was done he told us what he had observed and offered a few suggestions to continue maintaining the performance of our unit. We have always been very pleased with Comfort Services and will continue to use their services in the future.”

– Sandy B.

- Sandy B.

Comfort Services, Inc., proudly provides HVAC service to Aberdeen, Jackson Springs, Laurinburg, Pinebluff, Pinehurst, Raeford, Southern Pines, Vass, West End, Whispering Pines, and the surrounding North Carolina communities. Visit our service area page for more coverage details, call us at 910-695-2665, or request service online today.